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Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
For contracts for the delivery of data not on a physical data carrier, which are produced and provided in digital form (digital content), the withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Diller Powerparts GmbH, represented by the managing director Mr. Patrick Diller, Willmarser Straße 74, 98617 Rhönblick, Phone: +49 (0) 36943 24083, E-Mail: info@diller-powerparts.de) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.
You can also declare your withdrawal using the online withdrawal function provided in our online shop via the “Withdraw contract” button or a similarly named function (so-called “withdrawal button”). After submitting your withdrawal declaration, its receipt will be confirmed to you immediately on a durable medium. The confirmation of receipt contains the essential details of your withdrawal declaration as well as the date and time of receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to handling them in a way not necessary to ascertain the nature, characteristics and functioning of the goods.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts
– for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
– for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded.
– for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.
– for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
– for the supply of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.
The right of withdrawal may expire in contracts
– for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery,
– for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.
– for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
– for the provision of digital content not on a physical data carrier, if we have started with the performance of the contract after you have expressly agreed that we begin with the performance of the contract before the expiry of the withdrawal period, you have confirmed your knowledge that you lose your right of withdrawal by your consent with the beginning of the performance of the contract, and we have provided you with a confirmation of the contract, in which the content of the contract including the aforementioned conditions for the premature expiry of the right of withdrawal is reproduced, on a durable medium.
-End of the cancellation policy-
