Authenticity of reviews

Reviews on our website can only be submitted by customers with a registered user account and only for products they have actually purchased from us. The review function is therefore only activated after a successful purchase.

Optional filtering measures when submitting reviews:

• Every incoming review is manually checked and verified by us. We check the content of the review for logical contradictions and other anomalies, among other things.

All reviews filtered out in this way are checked by our team against our review guidelines and subjected to a general plausibility check.

There is no stricter filtering of negative reviews or preference for positive reviews. As long as a review meets the above criteria, it will be published equally, regardless of whether it is formulated benevolently, critically or even disparagingly.